The short version
Only scan websites you own or have permission to check. Don't abuse our scanner. Pay your bill if you're on a paid plan. Cancel anytime, no hard feelings.
Who can use this service
SecureLayerHQ is built for small business owners and the MSPs who serve them. You must be at least 18 years old to create an account.
By using the service you confirm that everything you tell us is true and that you have the right to be making decisions for the business you're protecting.
What you can use the scanner for
You can scan any website that you own or that you have permission to scan. That includes:
- Your own business website
- Client websites if you're an MSP or agency authorized to do security work for them
- Personal sites and projects you control
What you can NOT use the scanner for
You can't use SecureLayerHQ to:
- Scan websites that don't belong to you without permission
- Try to break into anyone's site, accounts, or systems
- Probe for security holes in sites you intend to attack
- Run automated scripts that hit our service in ways that look like an attack
- Resell our scanner under your own name (the MSP plan covers white-label resale of reports — that's the only authorized form of reselling)
If we suspect you're using the service to do anything illegal or to attack someone else's business, we'll cancel your account and may report the activity to authorities.
Free plan limits
The free scanner is limited to 5 scans per IP address per hour. This stops bots from abusing our service. If you need more, the Pro plan removes that limit.
Paid plans, billing, and cancellation
Paid plans (Pro and MSP) are billed monthly through Stripe. The first charge goes through when you subscribe; future charges happen on the same date each month.
You can cancel at any time from your account or by emailing us. There are no cancellation fees, no contracts, no minimum terms. When you cancel:
- Your plan stays active until the end of the period you've already paid for
- We won't charge you again
- Your scan history is kept for 30 days in case you change your mind, then deleted
We don't offer prorated refunds for partial months, but if something legitimately went wrong on our side, email us and we'll make it right.
What we promise (and what we don't)
We do our best to catch common security problems and explain them clearly. But we can't guarantee we'll catch every possible issue. Security is a moving target — new attack methods appear all the time.
Plain English version: SecureLayerHQ is a strong layer of protection, not an unbreakable shield. You should still keep your software updated, use strong passwords, and follow basic security hygiene.
The service is provided "as is". We're not liable for losses that result from security problems we missed, false positives, or downtime on our end. Our maximum liability is limited to whatever you paid us in the previous 12 months.
Account responsibility
You're responsible for keeping your account login safe and for everything that happens under your account. If you think someone else got access, change your password and let us know immediately.
Ending our agreement
You can stop using the service at any time. We can suspend or cancel your account if you break these terms, particularly the "What you can NOT use the scanner for" section above.
Changes to these terms
If we update these terms in a meaningful way, we'll email everyone with a paid plan and post a clear notice on the site at least 14 days before the changes take effect.
Governing law
These terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration (small claims court is fine too).
Questions
Email chris@securelayerhq.com or use our contact form. We'll answer like a real person.